How to make a Complaint

How to make a complaint

About the Ministry of Health
email the Ministry of Health or contact the Ministry of Health.

About a healthcare provider or a disability support service provider (eg care homes, rest homes)
contact the Office of the Health and Disability Commissioner or Healthcert.
Further information, including a copy of the Code of Health and Disability Services Consumers’ Rights, is available on the Health and Disability Commissioner’s website (www.hdc.org.nz).

About services that Disability Services funds
email dsdcomplaints@moh.govt.nz or call our message box on freephone 0800 DSD MOH (0800 373 664).
Messages are cleared on a daily basis.
More information about making complaints regarding Ministry of Health-funded disability support services is available on the disability pages of this website.

About the collection, storage, use, accuracy, or disclosure of any information that identifies you
contact Office of the Privacy Commissioner (www.privacy.org.nz).
Further information, including a copy of the Code of Health Information Privacy Rights, is available on the Privacy Commissioner’s website (www.privacy.org.nz).

About breaches of the Mental Health (Compulsory, Assessment & Treatment) Act
Mental Health Review Tribunal
PO Box 10407
The Terrace
WELLINGTON
Email:dathlaw@paradise.net.nz

About the Accident Compensation Corporation
contact Accident Compensation Corporation (www.acc.co.nz).

About an alleged breach of the Smoke-free Environments Act 1990
contact a Smokefree Officer at your local public health service.

About Medicines

contact Medsafe http://www.medsafe.govt.nz/Consumers/complaint.asp.

About Clinical Training Agency (CTA) funded programmes
email ctafeedback@moh.govt.nz or call (03) 372 3063.
For more information about CTA, go to: www.moh.govt.nz/cta

About this website
email the Web Manager.

Page last updated: 21 January 2009