Consumer health information

Health information you can trust

Learn more about health conditions and treatments, staying well, and how to access New Zealand health and emergency services.

Free 24-hour health advice phoneline

Healthline - 0800 611 116
Healthline is a free telephone health information service for all the family. The service is staffed by registered nurses who will assess your health needs, and give information and advice to help you decide on the best level of care.

How to choose and access health services

Your Choices...Your Health
Find out what you can expect to pay, how you can access and choose healthcare services and how you can be involved in the care of yourself and your family (as seen on TV on the Family Health Diary).

Webhealth (www.webhealth.co.nz)
Webhealth has been specifically developed to provide another avenue of access for people to connect with Health and Social Services and relevant information

Health conditions, treatments and staying healthy

BestTreatments: Reliable, user-friendly information about medical conditions and treatments (www.besttreatments.co.nz).

Health education: Brochures and other resources on how to stay healthy, which can be ordered online or downloaded in PDF (www.healthed.govt.nz).

Emergency and medical services

Emergencies – Dial 111
For an ambulance, fire or Police.

Poisoning helpline
In case of poisoning, phone 0800 POISON (0800 764 766).

Doctor, medical centre or hospital

White Pages – phone book: Refer to the ‘Registered Medical Practitioners & Medical Centres’ or ‘Hospitals & other service providers’ coloured sections near the front.
White Pages online: Use this to find contact details if you know the name of the doctor or medical service.
Yellow Pages – phonebook: Refer to the ‘Medical clinics’ or ‘Hospitals’ sections in the main index near the front.
Yellow Pages online: Use this to find contact details for services such as ‘Medical clinics’ or ‘Hospitals’.

Other health providers

Public hospitals
Disability services (www.weka.net.nz)
Mental health services (www.likeminds.org.nz)
Māori health providers (www.maorihealth.govt.nz)

Page last updated: 12 August 2008