Disability in New Zealand

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Contact Details

Disability Services
If you wish to make a general enquiry or a complaint about Ministry-funded services you can call us free on 0800 373 664 (0800 DSD MOH), send a free text to 373 898 or email us at disability@moh.govt.nz (general enquiries), dsdcomplaints@moh.govt.nz (complaints). The 0800 number goes to a message box and will be cleared daily. Alternatively you can contact your local Disability Services office directly.

Locality offices

Auckland
Private Bag 92 522
Wellesley St
Ph: 09 5809000
Fax: 09 5809001

Hamilton
PO Box 1031
Phone: 078587000
Fax: 07 8587070

Wellington (National office)
PO Box 5013
Wellington
Ph: 044962000
Fax: 04 4962050

Dunedin
PO Box 5849
Ph: 03 4748040
Fax: 03 4748582

Needs Assessment Service Co-ordination services
Contact list

Disability information and advice services (DIAS)
Contact list

You can find contact details for DIAS organisations by contacting your local NASC or through the New Zealand Federation of Disability Information Centres (www.nzfdic.org.nz).

Advocacy and support agencies

There are a number of agencies that provide advocacy and advice to people with disabilities, including

Human Rights Commission (www.hrc.co.nz) which champions fundamental human rights as a framework for a fair and just society for all the people of New Zealand. The Commission can also resolve disputes relating to unlawful discrimination.
Health and Disability Commissioner (www.hdc.org.nz) who works to promote and protect the rights of health and disability consumers, and to facilitate the fair, simple, speedy, and efficient resolution of complaints.
Communitynet Aotearoa (www.community.net.nz) have a list of community organisations and support groups

Feedback
If you have questions or comments relating to Ministry-funded disability support services then please send them to disability@moh.govt.nz, call our message box on freephone 0800 DSD MOH (0800 373 664) and press 1, or fax us on freefax 0800 000 838. Messages will be cleared daily.

We also welcome your feedback on this website. Please send any feedback to disability@moh.govt.nz. If you are commenting on a specific page of this website please send us the web address of that page (this can be found in the address box near the top of your screen).

Your comments and email address will be used only by the Ministry of Health, and will not be passed to any other agencies.

Complaints
If you wish to complain about Ministry-funded disability support services you can email us on dsdcomplaints@moh.govt.nz, call our message box on freephone 0800 DSD MOH (0800 373 664) and press 2, or fax us on freefax 0800 000 838. Messages will be cleared on a daily basis.

Making a complaint - Factsheet (PDF, 38 KB)
making a complaint flowchart

Page last updated: 28 April 2009