Sector Services

Claims, Provider Payments & Entitlements

Mum2be

On this page:
FAQs
Publications
Links

FAQs
What is Mum2Be?
Where can I source a copy of the “Your Pregnancy” booklet?
I have received your list of names however none of the midwives on the list are available, what shall I do?
I’m a visitor to New Zealand – am I eligible for free maternity care?
Who do I talk to about antenatal classes?
I’m not happy with the midwife I have – what can I do?
We are struggling financially – can we get help?
Am I able to eat cheese, I have a craving for it?
I live in the Wellington central area and am unable to find a midwife. Who can I contact?
I’m having triplets! Who can I talk to?
I’ve just started a new job and found out that I’m pregnant – what should I do?
I’m pregnant and don’t know whether I want the baby. Who can I talk to?
How do I contact Sector Services?

What is Mum2Be?
The 0800 Mum2Be (0800 686 223) maternity consumer line provides women with contact details for Lead Maternity Carers in their area

Calls are answered by Contact Centre staff Monday to Friday from 8am through to 5pm. The exception is Wednesday when the Contact Centre’s hours are 9.30am to 5pm.

When you call into Mum2Be, we will take your name and address details and send you out a list of Lead Maternity Carers in your area. We do not operate an email or fax service.

Where can I source a copy of the “Your Pregnancy” booklet?
Please contact your District Health Board Health Education Resources Department, they have these booklets. Alternatively you are able to download one from the internet:
www.healthed.govt.nz/uploads/docs/HE1420.pdf

I have received your list of names however none of the midwives on the list are available, what shall I do?
Please contact the maternity services department at your local hospital.

I’m a visitor to New Zealand – am I eligible for free maternity care?
View the Guide to Eligibility Criteria for Publicly Funded Health and Disability Services.

Who do I talk to about antenatal classes?
You can either ask your midwife or contact your local District Health Board.

I’m not happy with the midwife I have – what can I do?
You can lay a complaint with the Health and Disability Commissioner (phone 0800 112 233) or you can speak to the NZ College of Midwives (03 377 2732).

We are struggling financially – can we get help?
Please contact Work and Income NZ on 0800 559 009, they will be able to assist you with this enquiry.

Am I able to eat cheese, I have a craving for it?
For further information call Healthline on 0800 611 116.

I live in the Wellington central area and am unable to find a midwife. Who can I contact?
Please contact MATpro on 04 801 0305 and they will help you find a Lead Maternity Carer.

I’m having triplets! Who can I talk to?
Contact NZ Multiple Birth Society on 0800 489 467.

I’ve just started a new job and found out that I’m pregnant – what should I do?
Contact the Department of Labour on 0800 20 90 20.

I’m pregnant and don’t know whether I want the baby. Who can I talk to?
Pregnancy Counselling Services are the people to talk to. They are available 24 hours a day on 0800 PREGNANT (0800 733 462).

How do I contact Sector Services?
For further information, please call the Sector Services Contact Centre on:
Telephone 0800 686 223
Monday – Friday 8:00am – 5:00pm,
Except Wednesday when the Contact Centre’s hours are 9:30am – 5:00pm

Publications
Your Pregnancy booklet
www.healthed.govt.nz/uploads/docs/HE1420.pdf

Links
Department of Labour
www.dol.govt.nz

District Health Boards New Zealand
www.dhbnz.org.nz

Eligibility for Publicly Funded Health Services
www.moh.govt.nz/eligibility

Health and Disability Commissioner
www.hdc.org.nz

Healthline
www.moh.govt.nz/healthline

Homebirth
www.homebirth.org.nz

Maternity
Claims, Provider Payments & Entitlements, Maternity

Maternity Homepage, Ministry of Health
www.moh.govt.nz/maternity

Maternity Services Eligibility, Ministry of Health
www.moh.govt.nz/moh.nsf/indexmh/eligibility-healthservices-maternity

National Screening Unit
www.moh.govt.nz/nationalscreeningunit

New Zealand College of Midwives
www.midwife.org.nz

New Zealand Multiple Birth Association
www.nzmba.info/index.php

Parental Leave, Department of Labour
www.ers.govt.nz/parentalleave/

Pregnancy Counselling Services
www.pcs.org.nz

Smoking and quitting
www.quit.org.nz

Work and Income
www.workandincome.govt.nz

Please note: you should not rely solely on the answers provided here; the contracts applicable to each provider and all relevant legislation must be consulted to determine the full rights & liabilities applicable to any service provider or funder.