Sector Services

Functions

Claimant Services

Sector Services currently receive claims electronically, by diskette and manually. Valid claims are paid out by direct credit as per contractual agreement time-frames upon receipt of accurately completed documentation.

The role of Sector Support is to process, pay, and administer claims and provide support to claimants to enable the efficient and effective management of the claiming process. The team carries out a range of provider related responsibilities including processing new applications by providers.

Service Capabilities
Sector Support has the following service capabilities:

Contact Centre
Community Services Card (CSC) Service
HUHC Services
Claimant Education
Quality Service
Information Management
Processing Support
Payment Support
Capitation Services
Special Authorities
Contract Support
Agreement Administration / Provider Maintenance.

Page last updated: 2 October 2008