Intervention Client Data - Service User Data

Problem Gambling in New Zealand
Service User Data - Intervention Client Data

The intervention client data represents the number of clients who have received problem gambling treatment services and who have identified to the service provider a primary problem gambling mode causing them significant harm.

The data available represents a snapshot at a point in time. The reported statistics are subject to slight variation as the Ministry updates client data elements in accordance with the data collection and submission rules required of treatment service providers.

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Table 1: Total Clients Recorded in the 2006, 2007 and 2008 Calendar Years

Contact	2006	2007	2008
Contact	Number	Number	Number
Total Clients	4737	5556	7388
Client receiving service in previous year*	916	1342	1558
Increase from previous year	1276	819	1832
Percentage increase from Previous Year	37%	17%	33%

* Client receiving service in previous year - a client who was receiving a service in the previous year and continued in the current year

Please note that a direct comparison between the 2006, 2007 and 2008 calendar year data has limitations for the following reasons:

new service specifications for problem gambling intervention service providers were implemented from January 2008
equivalent intervention services provided by the Gambling Helpline have been included in the data since November 2008 (16 unique clients for the period of November 2008 – March 2009).

Please note: The 2006 and 2007 problem gambling intervention service client data published on this webpage differs from that identified in the following Ministry publications.

Problem Gambling Intervention Services in New Zealand: 2006 Service-user statistics

Problem Gambling Intervention Services in New Zealand - 2007 service-user statistics.

This is due to a change by the Ministry to the definition of clients from 2008. The figures provided on this webpage for 2006 and 2007 were recalculated applying the revised data rules to enable an approximate comparison with 2008 data.

The previous 2006 and 2007 client definition excluded clients who accessed intervention services through telephone only. From 2008 clients who accessed intervention services by telephone only were included in Service User Data.

Table 2: Clients Assisted, by Ethnicity, for the 2008 Calendar Year

Ethnicity	Number of Clients	Percentage of clients
East Asian	357	5%
Maori	3210	43%
Other*	3261	44%
Pacific	560	8%
Grand Total	7388	100%

* Please note that “other” includes New Zealand European and other ethnic groups not otherwise specified.

Figure 1: Percentage of Clients Assisted, by Ethnicity, for the 2008 Calendar Year

percent of clients assisted by ethnicity.

percent of clients assisted by ethnicity.

Table 3: The Number of Clients who accessed Intervention (Counselling Treatment) Services, specified by type of service, for the 2008 Calendar Year

Intervention Service Type*	Number of clients
	2006	2007	2008
Brief	1433	2019	3466
Full	3847	4038	4431
Facilitation			1154
Follow-up	332	577	1741

*Explanation of service types

Please note that in Table 3 a client is counted once for every intervention service accessed, therefore the combined total of the figures in Table 3 will exceed the total number of clients recorded in the 2006, 2007 and 2008 calendar year as shown in Table 1.
No Facilitation intervention type was available in 2006 and 2007

Figure 2: The Number of Clients who accessed Intervention Services, specified by type of service, for 2006, 2007 and 2008 Calendar Years
unique clients in each purchase unit

Table 4: Clients Assisted per month for the 2008 Calendar Year
Please note that in Table 4 each client is counted once for each month in which they received services, therefore the total will exceed the total number of individual clients for the year as a whole (which was 7388).

Month in 2008	Number of individual clients assisted
January	1007
February	1202
March	1299
April	1491
May	1376
June	1497
July	1487
August	1518
September	1649
October	1518
November	1406
December	1210

Figure 3: Clients Assisted per month for 2008 Calendar Year
Clients assisted per month 2008

Table 5: Clients Assisted, by Client Type, for 2006, 2007 2008 Calendar Years

Client Type	Total number of clients assisted 2006	Total number of clients assisted 2007	Total number of clients assisted 2008
Affected Family Member	1182	1479	2299
Gambler	3393	3795	4454
Affected Other Person	162	282	635
Grand Total	4737	5559	7388

Figure 4: Clients Assisted, by Client Type, for the 2006, 2007 and 2008 Calendar Years
clients assisted by client type for 2006, 2007 and 2008

Table 6: Clients Assisted, by Territorial Local Authority, for the 2008 Calendar Year

image link to Table six.

Click picture to see Table 6

Page last updated: 21 October 2009

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