Sector Services

Sector Services
www.moh.govt.nz/sectorservices

This website provides information about Sector Services including the functions they carry out, how they work and about claims, provider payments and entitlements.

Sector Services (formerly known as HealthPAC) is a business unit within the Information Directorate of the Ministry of Health. Sector Services is responsible for providing strategic advice on the impact of sector changes on payment processes, and for the administration of the core health payment processes, including:

Agreements Administration – creation and administration of funding agreements between health funding organisations and Health Providers
Entitlements Administration – capture and tracking health care users’ health care entitlement and usage. Entitlement is established via criteria assessments, which includes Needs Assessments performed by agency organisations within the health sector
Claims, Invoice and Register Processing – receipt, validation and calculation of claims, invoices and registers, and the capture of clinical data from claims.
Payments Processing – manage the payment of funds on behalf of the Ministry and the District Health Boards
Customer Service Management – handling queries and service requests from Funders, Providers and Health Care Users
Analysis and Reporting – provision of contract, clinical, performance analysis and financial reporting to Funders and Health Providers, and to the National Health Information and Data collections

We welcome any feedback or comments on the Sector Services website. Please email sectorservices@moh.govt.nz

Page last updated: 10 March 2009

Important Notice:

Change to HealthPAC Email Addresses (6 Nov 2008)

Please note the old-style HealthPAC email addresses ie, firstname.lastname@hpac.govt.nz, are no longer working.

Please use the following email address format instead: firstname_lastname@moh.govt.nz.